Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about GlamEase™, your order, shipping and our guarantees.
Product
VibeSculpt is a cordless, hands-free vibration body wrap. It uses a soft strap to hold the device over any body area — waist, lower back, hips, thighs, glutes, arms — so you can do a relaxing 15-minute body-care session while you sit on the sofa, do your skincare, or watch TV. It’s a massage-style body-care device. It’s not a medical device or workout replacement.
A full charge gives around 2 hours of use — roughly 8 fifteen-minute sessions. Charging takes about 2 hours from empty via the included USB-C cable.
9 modes total — 6 steady-intensity and 3 rhythmic. Most customers start on the lowest steady mode and build up from there.
Yes — the adjustable strap fits up to 55 inches (140cm), which covers virtually every body shape and works for waist, hips, thighs, and even shoulders.
Shipping & Delivery
Standard delivery is 8–14 business days from order confirmation. You’ll get tracking as soon as the order ships. Tracked shipping is free on every order.
We ship globally from our partner warehouses. Tracking activates within 2–3 business days of your order being placed.
Yes — to most countries. Shipping rates and timelines for your location appear at checkout. If your country isn’t available, drop us a message via the Contact page.
Returns & Guarantee
Every order comes with a 30-Day Comfort Guarantee. If you’re not happy with it within 30 days of receiving your order, contact us and we’ll arrange a return and refund. Full details on our Refund Policy page.
Every single-pack order includes a 1-year warranty against manufacturing defects. The 3-pack bundle includes an extended 2-year warranty. If anything fails through normal use within that window, we’ll replace it.
Using It
15 minutes a day is the standard recommendation. Some customers do 3–4 times a week, others daily. Consistency matters more than length — daily 15-minute sessions beat one long weekly session.
Yes, when used as directed. As with any body-care device, if you have a health condition or you’re pregnant, check with your doctor before using. Don’t use it on broken skin, recent injuries, or directly over your spine, neck, head, or stomach.
Of course — it’s a household device. Many customers buy the 2-pack so two people can use one each without sharing.